You need to know

Extra‑person charges may apply and can vary depending on the resort’s policy, villa category and the rate plan booked.

A government‑issued photo ID together with a valid credit or debit card, or a suitable cash deposit, may be required at check‑in to cover incidentals.

Special requests, including specific villa locations, bedding configurations, late check‑out or early check‑in, are all subject to availability at check‑in.

Special requests cannot be guaranteed and may incur additional charges where the resort is able to accommodate them.

The name on the payment card used at check‑in for incidentals generally needs to match the primary name on the reservation.

The property accepts credit cards and debit cards and may also accept cash for some on‑site payments, subject to its current policy.

The resort reserves the right to pre‑authorise payment cards before arrival and to use cashless transactions in many on‑site outlets.

The property highlights the use of solar energy and other sustainability measures as part of its operations.

Safety features on the premises are reported to include fire extinguishers, smoke detectors, a security system and a first‑aid kit.

Many villas and public areas offer outdoor spaces such as balconies, decks, patios and terraces that may not be suitable for unsupervised young children.

Guests with concerns about outdoor layouts are encouraged to contact the resort in advance to request a configuration they feel comfortable with.

The property follows enhanced cleaning and disinfection practices in line with the Commitment to Clean standards used by its hotel group.

Cultural norms, guest expectations and house rules may differ from those in a guest’s home country; the resort’s policies are provided as a general guide and may change over time.