JEN Maldives Malé by Shangri-La

Malé

, Kaafu Atoll, Maldives

Rated 0 out of 5

From $217 / night

Overview

Rooms

Dining

Experiences

Amenities

Video

Policies

Reviews

Location

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Overview

Type

Hotel

Accommodation

117

Beach Villa

117

Restaurant/Bar

3/1

Spa

Yes

Gym

Yes

Pool

Highlights

Located in the prime spot of the Malé

Family Friendly

Gourmet Dining

Spa Retreats

Wellness

Description

Located in the center of Maldives, JEN Maldives Male is right at the pulse of the city. Enjoy a hassle-free journey and reach the hotel in just a few minutes from Velana International Airport with our complimentary airport shuttle service. Stroll the streets with ease and enjoy the urban Male or simply lounge by the rooftop infinity pool overlooking the stunning Indian Ocean.

Island Information

Location: Malé Island

, Kaafu Atoll

Transportation: By road

Island Size: No island (marina/city hotel/liveaboard)

Distance from Malé: 2 km

View: City view, Harbor/Marina view, Ocean view

Property Information

Rating: 4

Brand: JEN by Shangri-La

Meal Plan: Bed and breakfast, Full Board, Half Board

Renovation Date: 2015

Best for: Family-friendly, Group

Villas/Rooms

Dining

Discover the joys of fresh Maldivian seafood and rooftop views at Azur, and savour Southeast Asian flavours at our all-day restaurant Lime. Don’t have time to sit down for a meal? Grab a snack for the road from Jen’s Kitchen On-The-Go.

Experiences

Travel doesn’t have to disrupt your natural rhythm – stay on your toes in our mini JEN Active gym. Jog, spin, and stretch to the beat of your own drum. Squeeze in a few laps while you take in the panoramic views at our infinity pool.

Property Amenities

Accessibility

Accessible check-in desk

Accessible path of travel (continuous, step-free)

Accessible pool

Accessible restaurant/bar

Accessible spa

Well lit path to entrance

Business services

Conference facilities

Document printing

Fax service

Meeting rooms (private)

Photocopying

Scanning service

Conveniences

24-hour front desk

Bellhop/porter

Currency exchange

Daily housekeeping

Dry cleaning service

Free newspapers in lobby

Laundry facilities

Luggage storage

Safe at front desk

Food and drink

Daily buffet breakfast

Multiple restaurants

Spa (Programs / Services)

Massages & body treatments

Spa (Treatments / Modalities)

Facials

Massages & body treatments

Guest services

24-hour front desk

Baggage storage

Concierge services

Currency exchange

Dry cleaning/laundry service

Express check-in

Express check-out

Multilingual staff

Porter/bellhop

Tour and ticket assistance

Wake-up service

Internet

Available in all rooms: Free WiFi and wired internet

Available in some public areas: Free WiFi and wired internet

Outdoors

Pool loungers

Terrace

Parking and transport

Airport pickup / drop-off

No on-site parking available

See all property amenities

Room Amenities

Bedroom

Air conditioning

Blackout curtains

Free crib/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Bathroom

Bath or shower

Free toiletries

Hairdryer

Private bathroom

Toilet paper

Towels

Entertainment

Cable channels

Flat-screen TV

Satellite channels

Food and drink

24-hour room service

Coffee/tea maker

Free bottled water

Mini-fridge

Safety

Smoke detector

Air conditioning

Daily housekeeping

Desk

Iron/ironing board

Phone

Safe

See all room amenities

Videos

Policies

Timing

Check In: 14:00

Check Out: 12:00

Pets

Pets. Pets and service animals are not allowed.

Smoking

Smoking in designated outdoor areas only (shared)

Reservation

Check-in / Check-out. Check-in starts at 14:00 (some partners list check-in end time as midnight). Check-out is before 12:00 (noon). Early check-in and late check-out may be available for a fee, subject to availability.

Minimum age. The minimum age for check-in is 18.

ID & incidentals. Government-issued photo identification is required at check-in. A credit card, debit card or cash deposit may be required for incidentals. The name on the credit card used at check-in must match the primary name on the reservation.

Mandatory charges (as listed by partners). A city tax may be collected: USD 12.00 per person, per night (does not apply to children under 2 years old). Fees and taxes are subject to change.

Optional extras (examples listed by partners). Buffet breakfast may be offered for an additional fee (example: USD 20 for adults / USD 10 for children). Rollaway bed fee may apply (example: USD 135.52 per night).

Transfers. Complimentary roundtrip airport shuttle is listed by partners; to arrange pick-up, guests should contact the property at least 24 hours prior to arrival using the booking confirmation contact details.

Cancellation

Cancellation & prepayment. Cancellation and prepayment policies vary by room type, travel dates and rate plan/channel. Some rates may be fully refundable if cancelled before the deadline shown at booking, while promotional or non-refundable rates may not allow free cancellation. Always follow the exact terms shown on your booking confirmation.

Children and extra beds

Children & extra beds. Children are welcome. Published partner policies indicate:

Up to 2 children (≤11 years) can stay free when using existing beds in a parent/guardian’s room.
Children aged 6 and younger eat free breakfast (as stated by partners).
Rollaway/extra beds are available for a surcharge (example listed: USD 135.52 per night).
Free cribs/infant beds are available on request.

All cots and extra beds are subject to availability and must be confirmed by the property.

Card accepted

Visa, Mastercard, American Express, Diners Club, JCB International, UnionPay. (Cash is not accepted; cashless transactions are available.)

American Express, Diners Club International, Master Card, Union Pay, Visa

Special check-in instructions

Airport transfers. The hotel offers a 24-hour complimentary roundtrip airport shuttle according to major booking partners. To arrange pick-up, guests should contact the property at least 24 hours before arrival using the contact details on the booking confirmation. The property notes transfers may involve more than one mode (e.g., shuttle/boat) depending on arrangements.

Arrival. Front desk staff will greet guests on arrival. Please have your booking confirmation and passport/government ID ready.

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Important information

Fees

Stays at JEN Maldives Malé by Shangri-La are subject to mandatory local taxes and charges. Partner policy details list a mandatory tax imposed by the city (Green Tax) of USD 12 per person, per night, which does not apply to children under 2.

Official offer terms from the hotel note that rates are subject to a 10% service charge and Tourism GST (TGST); and national amendments indicate the TGST rate is 17% from 1 July 2025.

If your booking includes airport transfers, these will be shown on your confirmation. Partner policy notes that the property offers airport transfers and that surcharges may apply depending on the arrangement.

Optional extras

Breakfast: Buffet breakfast is commonly listed as an optional surcharge of approximately USD 20 for adults and USD 10 for children (where not included in your rate plan).

Early / late timing fees: Early check-in and late check-out can be arranged for an extra charge (subject to availability), and a late check-in fee may apply for check-in after noon.

Extra bed: Rollaway/extra beds are listed at approximately USD 135.52 per night (subject to availability).

Spa: Massage services and treatments typically require advance reservations and are charged separately unless included in a promotional package.

You need to know

Check-in / check-out: Check-in starts from 14:00 (check-in ends at midnight) and check-out is by 12:00 noon. Early check-in and late check-out are subject to availability and may have fees.

Transfers: Partner policy notes that guests may need to transfer via boat and shuttle and should contact the property at least 24 hours before travel to arrange transfer details.

Payments & ID: A government-issued photo ID and a credit/debit card or deposit may be required at check-in for incidentals. Partner policy information also notes the property accepts credit cards and cash is not accepted.

Age: Partner listings show a minimum check-in age of 18.

We should mention

Alcohol: Partner policy information states that alcohol is not served or permitted at this property.

Registered guests only: Only registered guests are allowed in the guestrooms.

Pets: No pets and no service animals are allowed.

Balconies/terraces: The property has outdoor spaces (such as balconies, patios or terraces) that may not be suitable for children; if you have concerns, contact the hotel before arrival to request a suitable room.

Spa access: Children under 17 are not allowed in the spa without adult supervision.

Taxes, fees and policies can change, so the final and binding terms are the ones shown on your latest booking confirmation, pre-arrival communication and the property invoice.

See all important information