JEN Maldives Malé by Shangri-La
Overview
Hotel
117
117
3/1
Yes
Yes
1
Highlights
Located in the prime spot of the Malé
Description
Located in the center of Maldives, JEN Maldives Male is right at the pulse of the city. Enjoy a hassle-free journey and reach the hotel in just a few minutes from Velana International Airport with our complimentary airport shuttle service. Stroll the streets with ease and enjoy the urban Male or simply lounge by the rooftop infinity pool overlooking the stunning Indian Ocean.
Island Information
Property Information
Villas/Rooms
Deluxe Room
Highlights
Deluxe Ocean Room
Highlights
Executive Room
Highlights
Deluxe Suite
Highlights
Two Deluxe Connecting Rooms
Highlights
Dining
Discover the joys of fresh Maldivian seafood and rooftop views at Azur, and savour Southeast Asian flavours at our all-day restaurant Lime. Don’t have time to sit down for a meal? Grab a snack for the road from Jen’s Kitchen On-The-Go.
Experiences
Travel doesn’t have to disrupt your natural rhythm – stay on your toes in our mini JEN Active gym. Jog, spin, and stretch to the beat of your own drum. Squeeze in a few laps while you take in the panoramic views at our infinity pool.
Property Amenities
Accessibility
Business services
Conveniences
Food and drink
Spa (Programs / Services)
Spa (Treatments / Modalities)
Guest services
Internet
Outdoors
Parking and transport
Nature & Wildlife
Room Amenities
Bedroom
Bathroom
Entertainment
Food and drink
Safety
More
Policies
Timing
Pets
Pets. Pets and service animals are not allowed.
Smoking
Reservation
Check-in / Check-out. Check-in starts at 14:00 (some partners list check-in end time as midnight). Check-out is before 12:00 (noon). Early check-in and late check-out may be available for a fee, subject to availability.
Minimum age. The minimum age for check-in is 18.
ID & incidentals. Government-issued photo identification is required at check-in. A credit card, debit card or cash deposit may be required for incidentals. The name on the credit card used at check-in must match the primary name on the reservation.
Mandatory charges (as listed by partners). A city tax may be collected: USD 12.00 per person, per night (does not apply to children under 2 years old). Fees and taxes are subject to change.
Optional extras (examples listed by partners). Buffet breakfast may be offered for an additional fee (example: USD 20 for adults / USD 10 for children). Rollaway bed fee may apply (example: USD 135.52 per night).
Transfers. Complimentary roundtrip airport shuttle is listed by partners; to arrange pick-up, guests should contact the property at least 24 hours prior to arrival using the booking confirmation contact details.
Cancellation
Cancellation & prepayment. Cancellation and prepayment policies vary by room type, travel dates and rate plan/channel. Some rates may be fully refundable if cancelled before the deadline shown at booking, while promotional or non-refundable rates may not allow free cancellation. Always follow the exact terms shown on your booking confirmation.
Children and extra beds
Children & extra beds. Children are welcome. Published partner policies indicate:
- Up to 2 children (≤11 years) can stay free when using existing beds in a parent/guardian’s room.
- Children aged 6 and younger eat free breakfast (as stated by partners).
- Rollaway/extra beds are available for a surcharge (example listed: USD 135.52 per night).
- Free cribs/infant beds are available on request.
All cots and extra beds are subject to availability and must be confirmed by the property.
Card accepted
Visa, Mastercard, American Express, Diners Club, JCB International, UnionPay. (Cash is not accepted; cashless transactions are available.)American Express, Diners Club International, Master Card, Union Pay, Visa
Special check-in instructions
Airport transfers. The hotel offers a 24-hour complimentary roundtrip airport shuttle according to major booking partners. To arrange pick-up, guests should contact the property at least 24 hours before arrival using the contact details on the booking confirmation. The property notes transfers may involve more than one mode (e.g., shuttle/boat) depending on arrangements.
Arrival. Front desk staff will greet guests on arrival. Please have your booking confirmation and passport/government ID ready.
Important information
Fees
Stays at JEN Maldives Malé by Shangri-La are subject to mandatory local taxes and charges. Partner policy details list a mandatory tax imposed by the city (Green Tax) of USD 12 per person, per night, which does not apply to children under 2.
Official offer terms from the hotel note that rates are subject to a 10% service charge and Tourism GST (TGST); and national amendments indicate the TGST rate is 17% from 1 July 2025.
If your booking includes airport transfers, these will be shown on your confirmation. Partner policy notes that the property offers airport transfers and that surcharges may apply depending on the arrangement.
Optional extras
Breakfast: Buffet breakfast is commonly listed as an optional surcharge of approximately USD 20 for adults and USD 10 for children (where not included in your rate plan).
Early / late timing fees: Early check-in and late check-out can be arranged for an extra charge (subject to availability), and a late check-in fee may apply for check-in after noon.
Extra bed: Rollaway/extra beds are listed at approximately USD 135.52 per night (subject to availability).
Spa: Massage services and treatments typically require advance reservations and are charged separately unless included in a promotional package.
You need to know
Check-in / check-out: Check-in starts from 14:00 (check-in ends at midnight) and check-out is by 12:00 noon. Early check-in and late check-out are subject to availability and may have fees.
Transfers: Partner policy notes that guests may need to transfer via boat and shuttle and should contact the property at least 24 hours before travel to arrange transfer details.
Payments & ID: A government-issued photo ID and a credit/debit card or deposit may be required at check-in for incidentals. Partner policy information also notes the property accepts credit cards and cash is not accepted.
Age: Partner listings show a minimum check-in age of 18.
We should mention
Alcohol: Partner policy information states that alcohol is not served or permitted at this property.
Registered guests only: Only registered guests are allowed in the guestrooms.
Pets: No pets and no service animals are allowed.
Balconies/terraces: The property has outdoor spaces (such as balconies, patios or terraces) that may not be suitable for children; if you have concerns, contact the hotel before arrival to request a suitable room.
Spa access: Children under 17 are not allowed in the spa without adult supervision.
Taxes, fees and policies can change, so the final and binding terms are the ones shown on your latest booking confirmation, pre-arrival communication and the property invoice.
Location & Map
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